The newest Georgia Agencies out of Community Health’s (DCH) Non-Disaster Medical Transportation (NEMT) attributes was identified as clinically required, cost-energetic transportation for qualified Medicaid representative (and you may companion, if necessary) and no almost every other a style of transportation open to any Medicaid-reimbursable service to get treatment, medical testing, see prescription medications otherwise medical equipment. NEMT is an experience-express program and you can numerous participants elizabeth car.
So you’re able to down load a duplicate of your own NEMT procedures and functions guidelines head to: look for Supplier Information, next get a hold of Provider Manuals.
Driver Information
- Get ready
- Feel Sincere and you can courteous regarding other people!
- Get acquainted with this new Representative approved Member Brochure/Rider’s Book!
- Always phone call the fresh Representative right to request your drive!
- Constantly quickly notify Broker of every cancellations or alterations in your own agenda!
- Usually bring the Broker’s telephone number to you!
The newest NEMT program will bring transport because of a great NEMT Agent Program. Four NEMT regions have been established in the official: North, Atlanta, Central, East and you can Southwestern. DCH have contracted that have an agent during the all the four NEMT nations to administer and provide low-emergency scientific transport getting eligible players.
There are two main brokers delivering NEMT functions: LogistiCare LLC and Southeastrans Inc. A member or people performing on behalf away from a part need to contact the latest representative helping the new state and then he/she lifestyle (see graph below) between the period out-of eight an effective.m. in order to six p.meters., Tuesday courtesy Saturday in order to request NEMT attributes. Demands should be generated no less than three workdays prior to the non-urgent, scheduled conference. The three-time advance arranging is sold with a single day of the telephone call however the afternoon of meeting. Asks for urgent care factors or any other exclusions are created more easily. To have reason for the new NEMT offer, immediate proper care is described as an unscheduled episodic problem, where there’s absolutely no immediate chances your or limb. Yet not, the new affiliate need to be viewed on big date of demand and you may treatment can not be postponed until the next day 
. Appropriate wants immediate care transportation might be recognized within this about three instances of the time the new consult is made. The new NEMT Representative label stores was working 24/eight to own “Where’s My Drive” and you will hospital discharges.
This new broker uses the most likely mode regarding transportation – minibus, wheelchair vehicles, vehicles, stretcher vans, public or para poder-transportation that fits the member’s wellness need. Likewise, the latest agent are able to use energy reimbursement and you may taxicabs to possess immediate proper care and/otherwise straight back-right up qualities when needed.
The brand new agent decides the best and cost-energetic setting regarding transport in line with the guidance provided by this new member at that time the fresh scheduling is generated. The transportation must be planned and authorized by the NEMT broker.
Brokers have tips positioned to determine if or not public transportation was open to and you may befitting the new representative requesting provider. Each other NEMT agents can be choose digital channel advice from public transportation organization to decide if the a member’s pickup and you may drop-away from locations are on a general public transportation channel. There are also procedures positioned getting timely shipping of transportation tokens/seats for the user and even escort (when the appropriate) having fun with public transit.
This new representative spends the most appropriate setting out of transport – minibus, wheelchair vehicles, automobiles, stretcher vehicles, societal or para-transit that suits the newest member’s health requires. On the other hand, the fresh agent are able to use gasoline reimbursement and you can taxicabs for urgent proper care and/or straight back-right up qualities when needed.
New representative decides the most likely and cost-energetic mode out of transportation in line with the information provided by the member during the time the brand new scheduling is done. All transport must be planned and you may approved by the NEMT broker.
Brokers keeps procedures in place to decide if public transit try offered to and you will befitting the new representative asking for solution. One another NEMT brokers normally choose digital route suggestions out of public transit organization to determine if an excellent member’s collection and you will shed-out of metropolitan areas take a public transportation station. There are also steps positioned having quick shipping regarding transit tokens/tickets into the affiliate and even escort (if the relevant) playing with public transportation.
An escort is described as an individual whoever presence will become necessary to greatly help an associate while in the transportation and even though during the set off procedures. An escort should be 18 years of age otherwise old.
Non-Crisis Scientific Transportation Frequently asked questions
An enthusiastic attendant means an employee person of the representative or provider expose in the travel when in new broker’s judgement it is important for an adult helper to assure the newest cover of all people. New attendant stays into the automobile adopting the affiliate has actually kept the auto. Attendants need certainly to complete a training system to provide medical studies, a passenger recommendations positioning program, and you may a protective and you may awareness program.
Only one companion will get compliment a part so you’re able to a scheduled appointment. NEMT was a drive-share program and there are other players arranged so you can trip with you in the same vehicles. As such, seats might not be readily available for the extra individual otherwise family relations participants who aren’t planned for properties.
NOTE: NEMT Rules does not exclude the agent out of enabling a minor so you’re able to accompany a grown-up affiliate toan conference because there is zero that more to stay into the minor. If you have place or a readily available chair that isn’t or even occupied, the broker could possibly get ensure it is a minor are transmitted to the mature associate requiring treatment. It plan must be approved by the representative ahead of transport.